Dora S., Milwaukee, Wis.

Let’s just take a second to note that Hyundai’s 10-year/100,000-mile warranty is for powertrain coverage – meaning the engine, transmission and related components. A powertrain warranty is different than your basic bumper-to-bumper warranty.

That said, Hyundai’s 100,000-mile powertrain warranty is non-transferable to used-car owners; it’s only applicable to the original owner. Bummer, right? Once the car leaves the original purchaser, the second and subsequent owners have a five-year/60,000-mile — from the manufacturing date — warranty.

Hyundai’s bumper-to-bumper coverage is transferable when the car swaps owners. It’s good for five years/60,000 miles.

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Answered by Joe Bruzek on April 30, 2008 in I'm Just Wondering | Permalink

Comments

As the previous owner of two Hyundais in the past I was well aware of their non-transferable warranty to second owners (the 5ry/60k mile warranty is still good IMO though). However, a lot of people must not know about this, as I always see ads for used Hyundais with 60k miles+ that state it still comes with factory warranty. I wonder how many people have bought a used $2k Accent thinking it still comes with a warranty and are disapointed if it needs to go to the shop? On a side note; I never needed the warranty on my two Elantras; they were both terrific cars.

As a service adviser at a Hyundai dealership, as a second owner of a Hyundai. Unfortunetly, you can only take advantage of the 3 yr/36,000 mile bumper to bumper warranty. Point blank. Hyundai makes no exceptions!

High depreciation is probably the only thing that makes a Hyundai a less desirable lease or purchase than it's competitors. If Hyundai allowed the 10/100,000 warranty to be transferable, used Hyundais would be the best deal on the market. Their resale values would go up, residuals would go down and new vehicle leases and sales would increase. There is no other reason not to consider a Hyundai besides depreciation, which is driven by historic market perception. Hyundai now produce superb vehicles.
Hyundai should seriously consider changing their warranty policy.

Interesting that amy just said 3/36 -- I no kidding just got off the phone with Hyundai USA and the lady on the other end of the phone said 5/60 bumper to bumper. Now I'm confused....

Don't be confused, I am a used Hyundai owner of a 2003 and just got a new transmission and axle. My warranty is up in July.

I am the original owner of 2001 accent who owned it for 4 yrs but then transferred ownership to daughter for 2 yrs and recently transfered the title back to me. The transmission is almost dead. Am I still covered under warranty?

what do I have to do as the new owner of a hyundai to maintain the 10 yr/100,000 Mile warranty. can I change my own oil, get it serviced at my local mechanic or do I have to take it to a hyundai dealership every time I need something done on it. where is this spelled out.

I though when I bought my 01 Sante Fe that the warranty was bumper to bumper. Am I wrong, remember this is the 1st year for this model and it may be a different warranty than the later model santa Fe.

I think no transfer of the 100K warranty is fair. Hyundai doesn't make money off the sale of used cars and those who buy new from them are rewarded with the extended warranty.

I think the 10 yr 100,000 mile Hyundai warranty is a scam. I bought a 2005 elantra in 05, brand new with the EXTENDED warranty. The 1st year the AC went out, sorry not covered. Now I have had the car for almost 4 yrs and it is still far from 100,000 miles or the 10 yrs. The thermostat stuck which caused the radiator to over heat which lead to the engine block to crack. Minimal $5,000 in damage. OH, sorry not covered. The thermostat is listed as a covered item in my warranty. BUYER BEWARE.

My daughter purchased a preowned Sonata today....I was shocked to hear that the 100,000 warranty was non-transferable. If I had investigated the vehicle more thoroughly I most likely would not have purched it. There are two many other manufacturer's that have preowned cars with incredible warranty. I myself purchased a preowned BMW several years ago, it had 10/100,000.

After reading some of your blogs it's pretty apparent that there are many, many people very upset over this situation. I believe you would increase your resale value tremendously if you offered the warranty to be transferred.

Don't you think this would benefit you in the long run? I believe the manufacturer's would profit on this.

Please explain the conditions on the "tires for life." I was just told I would need to pay $79 for mounting the tires, $12 for disposing of the old ones, and alignment. I thought all of this was included. Are these charges legitimate?

What a bunch of whiners, so what you don't get the full 100K as a second owner, guess what? You might have a stain on the carpet too! If you want all the perks of a new car, buy a new one. Great misinformation in these post... "amy, please report to the car wash, you've been demoted" And there's never been a new BMW with 10/100K coverage, you either bought and extended service plan, or bought the car someone had put the plan on and transfered it to you... you can do that with an ext service plan if the car passes from individual to individual...
The Hyundai Factory Warrant for several years has been one of the best ever. A big piece of mind for a prospective buyer. Most other asian imports have 3yr/36K warranty period, some go up to 5yr 60K on Powertrain (nissan), most european imports have 4 yr / 50K Comprehensive (BMW, Benz, Volvo)
Even if you only get the 5yr /60k as the second owner of Hyundai you're getting more than most others, and because of the reliabitly ratings on the cars by various ext. service plan companies such as CNA and Zurich, you can "wrap" or cover your car all the way to 100K, even with Comprehensive coverage (not just PowerTrain) for a mere fraction of what more other makes would be... on the 2008 Sonata with 23K miles you can protect it for 5yrs or $100K miles full comprehenisve coverage for less than $800, most other makes would run you over $2000 for the same coverage...and these companies base their rates on the actual make and model, so by charging less, they're not expecting many costly problems. How's that for a third party piece of mind? BEST BET..If in doubt buying any used car, get the VIN, call a dealer's service department and ask for an OASIS or Warranty Summary detailing In Service dates and warranty limits in time and mileage. lots of pre-owned vehicles were used in rental fleets and many of those do not carry the same warranty as a legitimate, 1 owner, individually owned auto. (example, jeep or dodge '05 model year, 7-70 Powertrain)

I just bought used Elantra. What is the process of doing warranty transfer (5years/60000)from first owner to second owner? Do I need to fill up some forms?

Various years offered different coverage.

To get reliable and ACCURATE information, just call Hyundai. If you provide the VIN number, they will tell you *exactly* what is left on the warranty, and what, if anything is transferable.

My 2007 Hyundai Elantra stinks. The dealerships won't fix the problem because they don't know what to do. My key constantly gets stuck in the ignition and the dealership I deal with said there is nothing they can do. Furthermore, they said that Hyundai HQ won't reimburse them if they try to do more to fix the car. My battery regularly drains because the key is stuck. I had to get my own jump starter battery because of the key problem.

Their warranty stinks and I'll never buy from them again. This was the first time I bought foreign and the last time.

To the gentleman who is calling everyone whinners. If a vehicle states they have a 10 yr 100,000 mile waranty, it seems to me that is what they should honor. No matter who owns the vehicle at the time. It might appear that this is a dealer generated restriction (read greed). I can't see a manufacturer not standing behind their product, no matter who owns it or when. If you have time and miles left it should be honored. As for the comment about carpet stains. Sure, it's a used vehicle and you have to live with cosmetic issues. But if the engine falls out after a second owner, who's issue is that really.

I've been researching transferable warranties quite a bit, because I'm in the market for an 05-08 minivan with 30K or less on it. Fwiw, most manufacturers seem to have much worse warranty transfer terms. A Chrysler salesman told me none of the warranty transfers. Honda salesman made me believe none of the warranty would transfer either. I don't know if that's true, but I agree that one should just contact MF with the VIN and find out. So far Hyundai's explicit 5 year/60K actually seems quite good. Although, if one of the previous posters is telling the truth in that his engine block cracked after the thermostat failed, and they refused to cover it.. than that is borderline scandalous and would make me consider the transfered warranty worthless.

I agree with Dale. I think Hyundai's transfer warranty is fair. Toyota only warranty's (or the buzz word now is "certify") their used cars for 3 months B2B. Hyundai's 5/60k carries over to the next owner. And yes ther 10/100k drops to 5/60k(?).

It is your responsibility as a buyer to ask so there will be no surprises later. I too am shopping for a Sonata and I've looked many cars (nissan, toyota, mazda, chevy). So far, Hyundai's used B2B appears to be best.

Do your homework and ask questions.

The warranty has been paid for by original purchaser,therefore should be allowed to transfer as it has been bought and paid for. If the motor blows or tranny blows the maker should be on the hook to replace it if the original purchaser was smart enough to buy an extended warranty. I would like to see the stats on how many warranties are voided by early resale. Meaning that manufacturers make millions of dollars on warranties and NEVER have to pay out on them this is silly. and does not protect the consumer AT ALL!!!

The 10/100,000 mile powertrain warranty is the factory warranty, not a extra cost extended warranty. Whetstone's comments are misleading in that most people won't buy a second extended warranty for something already covered by the factory warranty.

Personally I'm looking at buying a 2 year old Santa Fe and I'm pleased with the 5/60,000 warranty.

I have to say though that my warranty was transferred. I bought my 2003 Santa Fe used in 2005. I have the contract that states I am the owner and that I have 10/100,000. I went directly to the Hyundai dealer when I got my vehicle. I have a co-worker that bought her Santa Fe from a Cheverlot dealer and they gave her the 3/36,000. SO I think it may depend on if the car was a leased vehicle and if the dealer is a Hyundai dealer. I do have an extended warranty that covers parts that the 10/100,000 does not.

We got a Hyundai Accent with "tires for life", loaner car while oil was being changed and such. Within one month tires for life was eliminated and the loaner cars were disposed of also - Hyundai salespersons are scam artists. They claim after selling the great warranty that it was not feasible for them anymore.

Okay, well, I just bought a Hyundai Elantra. The 10yr/100,000 mile bumper to bumper is an extended warranty and it is transferable.. unlike the original warranty. This information came from the dealer.

I think there is great peace of mind because that warranty covers a variety of things that many other warranties wouldn't consider. If I go on vacation across the country and it dies while I'm there, they'll fix it and put me up in a hotel, food money until it's fixed.. who else is going to do that? With a loaner car and tow it back home if necessary? I don't understand why everyone is so upset.

I HAVE OWNED 7 CONSECUTIVE HYUNDAI,S,WARRANTY 5/60 TRANSFERS. 10Y/100,000 DROPS WHEN ORIGINAL OWNER SELLS.

I purchased a 2006 Hyundai Santa Fe from a Hyundai dealer I had dealt with before. After the looking and test driving and getting the bottom line with trade-in, I walked away - back home to google how to buy a used car. The ten steps shown gave me a long list of questions to ask the dealer. It also gave me true market value for the Santa Fe and the advice to ask for a carfax to see if the car had ever been in an accident or repairs done under the warranty. On my third visit, the dealer answered all my questions and willingly provided me with a carfax that showed the Santa Fe to be clean. I then told the salesman what I would pay for the car (Per true market value) and they accepted my offer. The warranty was transf. with two years or 60,000 left. I did not extend warranty. Does it cover everything? I'm not sure. I don't care. I think buying a used car is a crap shoot and you can only do so much to protect yourself. I'm satisfied with my homework the the HHyundai dealership has a good rep. Friends and family has Hyundais and most have bought at the same dealership. All are happy. Since I've only had my car two days - I hope to join their ranks.

we just purchased a 2009 santa fe. after reading all these statements. i'm a little skeptical. we had gone over everything that we viewed "important" and was pleased with the answers we received. my husband is really a stickler when it comes to dropping "money" down for a car. He generally does his research. i pray that we will be satisfied with this major purchase. We work to hard for our money!

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