Do I have to service my car at the dealership to have my warranty honored?

I feel like they are charging more than actual cost. I have a 2006 Volvo S60.

James R., Harleysville Pa.

For maintenance procedures outlined in your owner’s manual as scheduled service — like oil, filter and fluid changes and tire rotations — you do not have to go to the dealership for the manufacturer to honor your warranty. It’s no secret that dealerships are sometimes a bit pricier than an independent shop or an express oil-change place, and maintenance at these places may be easier to fit into a busy schedule. Just make sure to keep your receipts and have proof that the maintenance was done to your vehicle. If something does go wrong and requires warranty repair, you’ll have proof that it wasn’t caused by a lack of maintenance.

For non-maintenance items — like repairs — it would be a good idea to take your new car to the dealership if it’s still within the warranty; chances are the work will be covered. You also get the peace of mind that factory-trained technicians with the latest repair procedures and diagnostic equipment are performing repairs on your car.

Learn more

Answered by Joe Bruzek on November 12, 2007 in I'm Just Wondering | Permalink

Search Results Search Results for


See if your question has already been asked and answered

Thank You!

Your question has been successfully submitted to It will now be reviewed by our editors and we'll answer it soon if we think it's a useful question. You will be notified via e-mail when the answer is posted. tackles your questions about new cars and the car-buying process. Unfortunately we can't answer questions regarding:

  • Used cars.
  • Most aftermarket products.
  • Mechanical issues. You can visit our friends at Car Talk to discuss your mechanical problems.
Thanks for your interest.


Have our experts answer any of your questions about new cars.

Email us at

Maintenance Advice
Get answers from the
Car Talk Community